- To communicate with you about your order
- To fulfil your order
- For legal reasons (like paying taxes)
Returns & exchanges
I gladly accept returns and exchanges with a 60 day money back guarantee:
- Contact me within: 5 days of delivery
- Ship items back within: 14 days of delivery
I don’t accept cancellations:
- But please contact me if you have any problems with your order.
- Custom or personalised orders
- Earrings (for health/hygiene reasons) – However, I do offer a free repair service
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- After the 60 day money back guarantee I offer a free repair service (Buyer to pay for P&P)
- All major credit and debit cards and PayPal
- Quirky Napkins and Cards will keep your payment information secure and we never receive your credit card information.
- The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes:
- Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.